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Support
Common questions below. If something isn't covered, email us and we'll get back to you.
How does kcaloriz calculate my calorie target?
We use the Mifflin-St Jeor formula to estimate your Basal Metabolic Rate from your age, height, weight, and sex, then multiply by your activity level to get maintenance calories. Your chosen pace (e.g. −0.5 kg/week) adds or subtracts roughly 550 kcal/day from that.
Can I change my goal or body stats after onboarding?
Yes. Go to Settings → Goals to update your goal, pace, weight, height, age, sex, and activity level at any time. Your new target applies from the next day.
How do I log a food that isn't in the database?
On the Calories tab, tap + Add → Food, then tap the pencil icon to enter a custom food with your own name, calories, and macros.
The barcode scanner didn't find my product. What now?
Our food database covers most packaged products but not everything. If a barcode isn't found, add the item manually using the nutrition panel on the packet.
How do I log my weight?
Tap the + button on the home screen or the Calories tab and choose Weight. Logged weights appear on the Progress tab chart.
Why does the app show in the wrong language?
kcaloriz follows your device language automatically. If you want a specific language, go to Settings → Language. Supported languages: English, Italian, German, Arabic.
How do I delete my account?
Go to Settings → Delete account. Your data is permanently deleted within 30 days. Within that window you can reactivate the account via an emailed link.
I forgot my password. How do I reset it?
On the login screen tap Forgot password? and enter your email. We'll send a reset link. Google sign-in accounts don't have a password — use Continue with Google instead.